The Federal Neuro-Psychiatric Hospital, Barnawa-Kaduna said it has reduced waiting time at the emergency unit by 75 per cent to improve service delivery.
The Medical Director of the hospital, Dr Aishatu Yusha’u- Armiya’u, disclosed this to the reporters on Sunday in Kaduna.
She said in order to improve service delivery for the hospital at the emergency unit, the hospital was now equipped with additional consulting rooms, pharmacy unit, laboratory service unit, social welfare services and additional beds for emergency patient admission.
The medical director added that the hospital was equally credited with the creation of a patients’ restraining team that was adequately equipped with working tools and professional staff.
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“This innovation represents the first of its kind in all health institutions in the country.
“The general outpatients’ department, GOPD, of the hospital has been decongested.
“This was done through clear assignment of patients visiting days and time which allows doctors adequate time to properly interact with patients and clients in a work friendly environment,” she said.
Yusha’u-Armiya’u also said the hospital was minimizing patients waiting time and to achieve accelerated services delivery, additional cashiers and payment points have been created.
“These services include the provision of point of sale, POS, for ease of financial transactions between the hospital and clients,” she added.
The hospital now offers dialysis services with psychotherapy for both non aseptic and aseptic cases.
“This service represents the first of its kind nationwide. The additional psychotherapy has greatly addressed the usual psychological trauma being experienced by patients receiving dialysis.
“The hospital now offers modern sophisticated X-ray and ultrasound services as part of expansion in service delivery within the hospital,” explained the medical director.
She disclosed that the hospital now has a well equipped and functional bimolecular laboratory for handling highly infectious biological samples and biomedical research.
Yusha’u-Armiya’u said the institution has a functional website and renders professional front desk services which were created to inform and educate the public, both at home and abroad on the activities and services rendered by the institution.
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