The Federal Airports Authority of Nigeria, FAAN, took action on Thursday by closing down a KFC facility located in the Murtala Mohammed International Airport, MMIA, due to allegations of discriminatory treatment towards a passenger.
This decision was communicated in a statement signed by Mrs. Obiageli Orah, the Director of Public Affairs and Consumer Protection, and shared with the press in Lagos. Orah stated that the shutdown would take effect on March 28, in compliance with the Lagos State law concerning individuals with Special Needs, specifically referring to Part C, Section 55 of the General Provisions on Discrimination.
She stated that the law stipulated thus: “A person shall not deprive another person of access to any place, vehicle or facility that members of the public are entitled to enter or use on the basis of the disability of that person.”
Orah said that the shut down was as a result of a social media report by a Passenger with Reduced Mobility, PRM, alleging discriminatory treatment he received at the MMIA, Lagos.
READ ALSO : Six Enugu State House of Assembly members defect from LP to PDP
The Managing Director/Chief Executive of FAAN, Mrs Olubunmi Kuku, intervened, according to the statement.
Kuku had swiftly deployed a management team comprising Orah, the Regional Manager South-West, Mr Sunday Ayodele, Ag. General Manager Public Affairs, Mrs Ijeoma Nwosu-Igbo, and the Internstional Terminal Manager, Mr Kerri, to investigate the allegation no.
Orah said that it was based on the findings of the team that FAAN had shut down the facility where the incident occurred.
She said that the Authority had instructed the KFC Management to tender an unreserved apology, in writing, to the affected PRM.
FAAN has directed KFC management to issue a written apology to the affected PRM and display a non-discrimination policy statement at their MMIA facility before resuming operations. FAAN apologizes for the inconvenience caused and reaffirms its commitment to upholding passengers’ rights and ensuring a discrimination-free airport environment for all travelers.
Crediblenews.ng
