Dr. Aminu Maida, the Executive Vice-Chairman and CEO of the Nigerian Communications Commission, NCC, has reiterated the Commission’s commitment to tackling concerns over data consumption and billing transparency in Nigeria’s rapidly evolving telecom sector.
At the 93rd Telecoms Consumer Parliament in Abuja, Maida emphasized the importance of collaborating with industry stakeholders to ensure a fair and transparent digital experience for telecom consumers.
Highlighting Nigeria’s impressive 132 million Internet connections, Maida noted the country’s growing digital presence as part of the global five billion user base. He also pointed out that Nigerians spend an average of 4 hours and 20 minutes daily on social media, far exceeding the global average.
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The NCC Chief Executive observed a 39% increase in Nigeria’s daily data usage, reaching 336 gigabytes per second in 2024. However, despite this surge, data depletion and billing transparency have remained persistent concerns among consumers.
Dr. Maida explained that technological advancements such as high-resolution devices and the expansion of 4G and 5G networks have driven increased data consumption, with platforms like Instagram and YouTube further contributing to higher usage.
Although audits of Mobile Network Operators and Internet Service Providers disclosed no major systemic issues, Maida acknowledged the challenges posed by complex tariffs and sometimes unclear billing practices. He reassured that the NCC is working closely with industry players to resolve these issues and promote a more transparent digital experience for Nigerian consumers.
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